General Questions

What products do you offer?

We make a variety of aromatherapy products, including candles in two sizes (300ml and 120ml), candle refills, wax melts, massage oils infused with essential oils, and reusable tea light sets (cups + refills). We also offer curated gift sets.

Where do you ship?

Currently, we ship within the UK and European Union. If you're outside this region and interested in our products, please contact us to discuss shipping options. You can find our full shipping policy here.

What's your return policy?

Your satisfaction is important to us. If you're not happy, return unused products within 30 days for a refund (please refer to the return policy page for conditions). For damaged items, contact us for assistance.

Is Wonder Wick eco-conscious?

Absolutely! We're committed to sustainability and constantly seeking ways to reduce our environmental impact. Currently, we:

  • Use sustainably sourced wax: Our wax blend comes from responsible sources to minimize ecological impact.
  • Package thoughtfully: 90% of our packaging is paper-based and recyclable. Our glass jars and bamboo lids are designed for reuse (refills or other purposes).
  • Offer refills: We have refills for all candles and tea lights, reducing waste and extending the life of your favorite scents.

We believe in doing our part to protect the planet while bringing you the joy of aromatherapy.

What values drive Wonder Wick?

We value transparency (sharing our ingredients and processes openly), honesty (about the joys and challenges of small business), and authenticity (being true to ourselves and connecting with you). We also believe in self-care and the power of nature to enhance well-being.

Aromatherapy & Essential Oils

Why use essential oils in your products?

Essential oils are the heart and soul of our brand. These natural aromatic compounds, extracted from plants, offer a wide range of therapeutic benefits when inhaled or absorbed through the skin. We use pure essential oils in all our products – candles, wax melts, and massage oils – for their potential to promote relaxation, focus, mood enhancement, and overall well-being.

Can aromatherapy products really help with anxiety, sleep, or other issues?

Yes, there's scientific evidence supporting aromatherapy's positive impact on well-being. For example, lavender oil, a key ingredient in our "Harmony" products, contains linalool, a compound shown to activate GABA (a neurotransmitter that promotes relaxation), decrease cortisol (a stress hormone), and influence serotonin (linked to mood and sleep). Numerous studies have demonstrated linalool's calming and anxiolytic effects. Many other essential oils in our products offer similar potential benefits, carefully blended to support specific needs. While individual experiences vary, the science behind aromatherapy is promising and continues to evolve.

Which essential oils are best for different purposes?

Each essential oil has unique properties. Lavender and chamomile are renowned for relaxation and sleep aid, while citrus oils like lemon and bergamot can uplift mood and energy. Peppermint and rosemary can enhance focus. Explore our scent descriptions and wellness blog to learn more!

Are Wonder Wick products safe to burn or use around pets or children?

While made with natural ingredients, always use caution with burning candles or using massage oils around pets or children. Keep candles out of reach, never leave them unattended, and ensure good ventilation.

Our Products

What are wax melts, and how do I use them?

Wax melts are scented pieces of wax that release fragrance when melted in a warmer. We offer them in all our signature scents and we also offer unscented tea lights to use in your oil burner.

What are candle playlists, and how do they relate to your candles?

Our candle playlists are curated Spotify mixes designed to enhance the mood and experience of each candle scent. Think of them as the soundtrack to your self-care rituals. You can find them via a QR code on the candle box. Learn more on our blog!

Do you offer candle refills?

Yes, we offer refills for all our signature scents to help you reduce waste and enjoy your favorite fragrances longer.

Wholesale

Do you offer custom orders? 

Yes! We love creating personalised candles tailored to your preferences. Whether it's for corporate gifts, weddings, or a special event, we can create custom candles tailored to your needs. Contact us to discuss your ideas!

Do you offer private or white label candles?

Absolutely! We can create private-label products for your business or brand, or provide white-label candles for you to customize with your own branding. Contact us to discuss your requirements and minimum order quantities.

Are you interested in partnering with retailers? 

Yes! We welcome inquiries from retailers who share our values and passion for natural,high-quality aromatherapy products. Please get in touch for our wholesale catalog and terms.

Contact

Still have questions? Send us an email to contact@wonder-wick.com or use the form below. 

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